At Rapid Controls Pvt Ltd, we prioritize your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and protect your data when using our services, including integrations with tools such as google analytics, google site kit, google ads, facebook ads, aisensy, chaty, and mailchimp.

1. Information we collect
A. Personal information
• Contact details, such as your name, email address, and phone number.
•Information submitted via forms, surveys, or customer interactions.
B. Usage data and tracking
Through tools like google analytics, google site kit, and facebook ads, we collect information such as:

• Website activity (e.G., pages viewed, time spent on the site).
• Device type, browser type, and ip address.
• Interactions with ads, emails, or chat services.
C. Communication data
Through tools like aisensy, chaty, and mailchimp, we collect:

• Chat and message history.
• Email interaction metrics (e.G., opens, clicks).
2. How we use your information
We use your data to:

• Optimize website performance using tools like google analytics and google site kit.
• Provide targeted advertising through google ads and facebook ads.
• Manage email marketing campaigns with mailchimp.
• Enhance customer support via aisensy and chaty.
• Improve user experience and tailor content to your preferences.

3. Sharing your information
We may share your information with:

• Service providers: for analytics, advertising, email marketing, and chat services.
• Legal obligations: when required by law or to protect our rights.
• Third-party integrations: such as google ads, facebook ads, and mailchimp, for processing data on our behalf.

4. Use of cookies and similar technologies
Our site uses cookies and tracking technologies for:

• Analytics and performance monitoring via google analytics and site kit.
• Personalized advertising through google ads and facebook ads.
• Enhancing chat services through aisensy and chaty.
• You can manage your cookie preferences through your browser settings.

5. Your rights and choices
You may:

• Request access, modification, or deletion of your personal data.
• Opt out of marketing communications by using the unsubscribe links in our emails or contacting us.
• Adjust ad preferences directly through platforms like google and facebook.

6. Security measures
We implement industry-standard security practices to protect your data. However, no system is completely secure, so please contact us immediately if you suspect unauthorized access to your information.

7. Updates to this privacy policy
We may update this policy to reflect changes in our practices or integrations with tools like aisensy or mailchimp. Please review this page periodically.

8. Contact us
If you have any concerns or questions about your privacy, contact us at:

Email: info@rapidcontrols.in